Your personal data matters to us. Here you'll find a transparent explanation of how Omtogel collects, stores, and protects your information.
Your data is never sold to third parties
A quick overview of Omtogel's core pillars of data protection.
All your data is secured with 256-bit SSL encryption. Banking-level security is applied to every session.
Your personal data is never sold to advertisers or third parties. Information is used solely to improve our services.
All Omtogel data is stored on internationally recognized secure servers, with regular security audits conducted.
Only authorized staff can access your data. Every access is logged and monitored.
Your account is secured with two-factor authentication (2FA) to fully prevent unauthorized access.
Omtogel fully complies with international data protection laws and regulations. Your rights are protected.
Welcome to Omtogel. This privacy policy is designed with Bangladesh users in mind, so you can clearly understand how we handle your data. By using the Omtogel platform, you are considered to have agreed to this privacy policy.
This policy applies to the Omtogel website, mobile app, and all related services. The practices described here represent Omtogel's commitment to you — your trust is our highest priority.
This privacy policy may be updated at any time. Changes will be reflected on this page, and you will be notified by email for significant updates.
Omtogel collects certain information to deliver its services and maintain security. Data is collected in two ways: what you provide directly, and what is gathered automatically while you use the platform.
Information you provide directly:
Automatically Collected Information:
| Data Types | Purpose of Collection | Mandatory? |
|---|---|---|
| Name and Date of Birth | Account Creation & Age Verification | Yes |
| Email & Mobile | Contact & Security | Yes |
| Identity Document | KYC Verification | For Withdrawals |
| Payment Information | Transaction Processing | Yes |
| IP & Device | Security & Fraud Prevention | Automatic |
Omtogel uses your data only for specific, defined purposes. We never use your information unnecessarily or sell it to third parties.
If you no longer wish to receive promotional emails or SMS, contact our support team at any time. Messages related to core services cannot be disabled.
Omtogel's website and app use cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience.
You can manage cookies through your browser settings. However, disabling essential cookies may cause some platform features to not work properly.
Omtogel follows the highest industry standards to protect your data. Our security operates across multiple layers:
Use a strong password to keep your account secure and never share it with anyone. If you notice anything suspicious, contact support immediately.
Omtogel retains your data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.
| Data Types | Retention Period |
|---|---|
| Account Information (Active) | For the Duration of Active Account |
| Transaction Records | 5 Years (as required by law) |
| KYC Documents | 5 Years After Account Closure |
| Support Conversations | 2 Years |
| Log & Session Data | 1 Year |
| Marketing Preferences | Until You Change It |
After the designated retention period, data is securely deleted or anonymized so that you can no longer be identified in any way.
As an Omtogel user, you have important rights over your own data. Contact our support team to exercise any of these rights.
You have full control over your personal data on Omtogel.
You can request to see what information we hold about you. Submit a request to support and the data will be provided within 30 days.
If any of your information is incorrect, you can request a correction. Provide the necessary proof and it will be updated promptly.
You may request that your data be deleted under certain circumstances. However, some data may need to be retained where required by legal obligations.
You may request an export of your data in a standard format (CSV/JSON), including personal and transaction information.
You may object to marketing communications or certain types of data processing. Your objection will be respected.
In certain circumstances, you may request a temporary restriction on how your data is processed.
Omtogel is strictly for users aged 18 and above. We do not knowingly collect or store data from minors.
Age is verified at registration, and KYC documents may be requested if there is any doubt. If a minor has created an account by mistake, it will be closed and all associated data deleted as soon as we become aware.
If a parent or guardian believes their child has created an Omtogel account, please notify our support team immediately.
Omtogel may update this privacy policy as needed. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.
Advance notice will be sent to your registered email or via platform notifications for any significant changes. Continued use of the platform after such changes takes effect will be considered acceptance of the updated policy.
Make it a habit to review this page periodically to keep your information safe.
If you have any questions or concerns about this privacy policy, or wish to exercise your data rights, please contact us:
If you are not satisfied with our response, you have the right to file a complaint with the relevant regulatory authority.
Frequently asked questions from Omtogel users about our privacy policy.